FREQUENTLY ASKED QUESTIONS

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all the Questions YOU MAY HAVE.

At The Enclave in Palm Desert, GA, we cater to your unique lifestyle with versatile floor plans, including one, two, and three-bedroom apartments. Have questions? Our FAQs page is your go-to resource for everything you need to know about living in this vibrant community. Uncover your answers today!

Availability & Floor Plans

  • Can I be added to a waitlist if no units are available?

    No, we do not have a waitlist available at this time.

  • Are there short-term or flexible lease options available?

    We offer 3- to 15-month lease options.

  • Do prices change based on lease term or floor plan?

    Yes, prices vary based on lease term, floor plan and level, and date of availability or move-in.

Application & Leasing

  • What is the application process and timeline?

    Applications are completed online. Once the application is submitted and all fees are paid, a background and credit check is then administered by a 3rd-party vendor. Typically, within 30 minutes to 24 hours, we will receive an answer of acceptance and the required deposit.

  • What documents are required to apply?

    You will need a government-issued I.D. and Social Security card.

  • Can I lease an apartment without an in-person visit?

    Yes, you can lease an apartment without an in-person visit.

Fees & Payments

  • What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

    There is an application fee of $75.00 per adult (18 years old or older), an administration fee of $150.00 for the screening process (split between all adults on the lease), a deposit of a minimum of $200.00, and the prorated amount of rent from the move-in date to the last day of the month.

  • Are there additional monthly fees (pet rent, parking, amenities)?

    Additional monthly fees are: trash - $10.00, pest control - $5.00, pet rent - $20.00, storage closet - $20.00, and garage - $125.00.

  • What payment methods are accepted?

    Electronic payment through our payment portal, Bilt.

  • Are late fees charged for late rent, and when?

    Yes, we charge a late fee of 10% of the base rent after the third of the month.

Resident Policies

  • What is the guest policy?

    Guests are welcome on-site. At the amenities, there are only 2 guests allowed per unit. Overnight guests are required to get a parking pass and can stay up to 2 weeks.

  • What is your smoking policy?

    We are a non-smoking complex.

Amenities & Community Features

  • What are the hours of operation for amenities (pool, gym, clubhouse)?

    The clubhouse is open Monday - Friday from 9:00 am - 6:00 pm, the gym is open from 5:00 am - 10:00 pm, and the pool is open from dawn to dusk.

  • Are there community events or resident programs?

    Yes, we have monthly community events.

Parking & Transportation

  • Are parking permits required?

    Yes, parking permits are required.

Utilities & Services

  • How do I set up electricity, water, and internet?

    Water/sewer is added to the rent after the 1st full month of renting. You will set up your own GA Power account with your address. You will set up your own AT&T for internet.

  • What internet or cable providers service the community?

    AT&T is the only internet provider.

  • Is renters insurance required?

    Yes, we request that you get your own renter's insurance; however, if you do not, we have a liability insurance program that you will be automatically signed up for at $15.00 per month.

  • Is trash, recycling, and pest control provided? If yes, what are the fee costs?

    Trash $10.00, pest control $5.00, no recycling.

Maintenance & Community Support

  • Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

    Yes, you can call the after-hours phone number or use your community portal.

Move-In & Move-Out

  • How do I schedule my move-in date and time?

    Once approved, you will receive a call from the leasing agent to schedule the day and time.

  • What is the move-out notice period?

    We require a 60-day notice of vacating/ending your lease.

Accessibility

  • Are accessible (ADA) apartments available?

    Yes, ADA-compliant units are available. Please contact our leasing team for more information.